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How dragon4 Handles Your Personal Data

This Privacy Policy explains exactly what data dragon4 collects from your account, how we use it, and what choices you have over it.

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PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to correct account information, our support team handles privacy requests directly. You can reach us through live chat in the platform, by email, or through the in-account help form. We aim to respond to data requests within the timeframe required by applicable local regulation.

Live Chat Open the chat icon inside your dragon4 account. Our support team handles privacy and data requests there — no need to leave the platform.

Email Support Send your data request or privacy question to our support email. Include your registered account name so we can locate your record quickly.

In-Account Help Form Head to the Help section inside your account, select Privacy Request, and fill in the form. We log the request and follow up directly to your registered contact.

What Data We Collect and Why

dragon4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with dragon4, we collect the information needed to run your account securely — your name, email address, phone number, and the payment method you choose, whether that's DANA, OVO, or GoPay. We also collect device data: browser type, operating system, and

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session activity. This helps us keep your mobile login consistent and flag unusual access fast. We do not sell your personal data to third parties. Payment data linked to your DANA, OVO, or GoPay wallet is handled only for transaction verification and fraud screening — we
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do not store full wallet credentials on our servers. We may collect usage data such as which game categories you open and how often you return to the lobby. That data is used to improve how the platform works for you, not to profile you for
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outside advertisers. Where local law applies to data handling in Indonesia, we follow the requirements that govern eligible regions. If you are accessing from a region where local regulation sets additional rules, those rules apply alongside this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at dragon4 is not a checkbox — it's part of how the account works day to day. From the moment you log in on mobile to the point a GoPay withdrawal clears, each step involves encrypted data handling. Here is what we do specifically to keep your information secure and what rights you hold over it.

Encryption in Transit

All data moving between your device and our servers is encrypted via SSL. This covers login sessions, account edits, and payment actions through DANA, OVO, or GoPay.

Cookie Use

We use session cookies to keep your mobile login active and preference cookies to remember your lobby settings. You can clear cookies through your browser without closing your account.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable regulation after closure. You can request deletion of non-essential data at any time.

Your Access Rights

You have the right to request a copy of your personal data, correct inaccurate records, or ask us to stop using your data for non-essential purposes. Contact support to start that process.

Questions About Your Privacy at dragon4

These are the questions we hear most often about how dragon4 handles personal data. If yours is not covered here, reach us through live chat or the in-account help form and we will respond directly.

We collect your name, email, phone number, and the e-wallet you register — DANA, OVO, or GoPay. We also log device type and session activity to keep your account secure.

We do not sell your data. We share it only with payment processors handling your DANA, OVO, or GoPay transactions, and with fraud-screening services required to verify withdrawals.

Go to the Help section inside your account, choose Privacy Request, and submit the form. We will send your data to your registered contact within the timeframe local regulation requires.

Yes. You can request deletion of non-essential data at any time. Regulatory and transaction records may need to be kept for a period set by applicable local law before full deletion.

Payment data is used only to verify transactions and screen for fraud. We do not store full wallet credentials. Data handling follows the requirements of eligible regions and local law.

Session cookies keep your mobile login active. Preference cookies remember your lobby settings. You can clear or block cookies via your browser settings without affecting your account registration.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How dragon4 Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Data

Encryption in Transit

Cookie Use

Data Retention

Your Access Rights

Questions About Your Privacy at dragon4

01 What personal data does dragon4 collect when I open an account?

02 Does dragon4 share my data with third parties?

03 How do I request a copy of the data dragon4 holds on me?

04 Can I ask dragon4 to delete my personal data?

05 How does dragon4 handle my payment data from DANA, OVO, or GoPay?

06 What are cookies used for on dragon4, and can I turn them off?

Privacy Policy

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